Community Conversations

United Way’s Community Conversations is a public forum for information and dialogue on issues affecting our Northeast Ohio community. They cover a wide range of topics, focusing on equitable and continual policy solutions.

United Way of Greater Cleveland continues to be committed to serving as a convener and giving voice to the crises in our urban and rural communities to allow prosperity and equal opportunity to exist for all.

This virtual series is free and open to the public.

2024 Sessions

July 18 @ 12 p.m.

Vital Community Helplines: 211, 311, 911 and 988

Everyone needs help at some point in their lives. But sometimes it can be difficult to know where to turn, especially in a stressful situation. Fortunately, there are several helplines available every day, each accessible with easily remembered digits: 211, 311, 911, and 988.

The need for those helplines is clear, as United Way 211 annually connects more than 150,000 community members with vital resources to help them secure such things as food, housing, and utility assistance; the City of Cleveland’s 311 line answers approximately 200,000 calls each year about non-emergency city services; 911 is available for immediate emergencies; and 988 provides emotional support for people in suicidal crisis, emotional distress, or substance use or mental health crisis.

Our panel of experts will offer insight into what to expect when you call one of the helplines, the important services available to community members, and discuss some of the misconceptions about why people utilize the various helplines.

The event is free, but registration is required.

Click here to reserve your seat!

2024 Sessions

1 Videos
Play Video
The Conversation

Our discussion on Imagining a New Path to Prosperity in Cleveland: Universal Basic Employment focused on an innovative pilot program that seeks to create sustainable wage jobs by investing in people, neighborhoods, and businesses.

Thank you to moderator Abbey Marshall from Ideastream Public Media, Devin Cotten, CEO of Universal Basic Employment, Emily Campbell, President and CEO of The Center for Community Solutions, and Cleveland Councilwoman Stephanie Howse-Jones for a lively and informative conversation.

Additional Resources

Previous Sessions

The 2023 Community Conversation series focused on the end of pandemic-era enhanced food assistance; the release of our Community Needs Assessment; how to access utility assistance and the impact the loss of utilities have on health; and navigating city, county, and state governments and communicating with local government officials.

The Conversation

February 28, 2023

At the end of February, an estimated 1.5 million of Ohio’s poorest households will lose at least $95 worth of food a month. In May, 200,000 Ohioans will be at risk of losing Medicaid coverage due to federal legislation that passed in December 2022 ending COVID-19 pandemic policies. A panel of experts from Cuyahoga County discussed the impacts of these changes on individuals, families, and organizations, what people can do to make sure their food and healthcare needs are met, and projects and initiatives that help address reductions in public benefits.

The Participants

The 2022 Community Conversation series – Raising Our Voices – addressed key issues community members raised as significantly impacting the Greater Cleveland area. These issues include guaranteeing equitable access to high-quality education and health and mental health services, addressing systemic racism in the community, and ensuring community voices and needs are heard through voting and civic engagement.

The Conversation

February 9, 2022

Our February conversation focused on the continued impact the ongoing pandemic is having on the education of children in Northeast Ohio. As new COVID-19 variants emerge, urban and rural communities still face challenges in providing adequate, accessible, and appropriate learning opportunities for students and their families.

Our panel of education experts discussed the challenges with remote learning, social isolation, hybrids, family stress, and workforce shortages that continue to impact children’s educational outcomes.

The Participants

The 2021 Community Conversation series focused on the Cleveland Consent Decree, which was entered into in May 2015. The Consent Decree stemmed from a 21-month-long investigation that determined the Cleveland Police Department had engaged in a pattern of excessive force. As part of the Consent Decree, the City agreed to make sweeping policy changes in how the Cleveland Police Department interacts with the community.

Five years after the City of Cleveland and the U.S. Department of Justice entered into the Consent Decree, United Way of Greater Cleveland and the Cleveland Branch of the NAACP partnered on an 11-month series of conversations about the Consent Decree and its ramifications for our community.

Signature Sponsor

Our Community Conversation series is made possible in part by our Signature Sponsor, Rockwell Automation.

Rockwell Automation logo

Information and Resources

Important Help Lines

Utility Support

Access to Free Food

How to Connect with Local Government

Individuals Without Internet Access

Call 2-1-1 or Greater Cleveland Food Bank’s Help Center at 216-738-2067.

Medicaid Information

This 5-month virtual event series is complimentary and open to the public. The 2022 initiative is part of United Way of Greater Cleveland’s Public Policy Agenda to advocate, convene and support issues that impact Greater Cleveland. The series is possible through partnership with The City Club of Cleveland

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